About Us

 

 

 

Welcome to Star Gas


We serve Silver Star Resort supplying energy efficient natural gas - to contact our Stargas administrator please call 250 808-0391


IMPORTANT NOTES 

Stargas has BCUC approval to alter its installation charge; new customers will pay only a nominal $25 for their installation. Propane users converting to natural gas will save approximately  50 cents on every dollar spent on heating/gas fired appliances.  The line and meter cost, formerly levied customers, will be borne by Stargas and added to its rate base. The change, initiated in response to a suggestion of the Silver Star Property Owners' Association, with expected growth in customer numbers and delivery volumes will benefit existing ratepayers in reductions in the delivery rate charged by Stargas. 

 

Stargas expects that there will be significant momentum in the spring/summer of 2018 amongst current propane consumers to make the switch and seeks the Resort communities assistance in organizing what it hopes will facilitate our ability to negotiate our contractor’s costs and in doing so, reduce Stargas’ cost and the amount added to our investment (and correspondingly reduce the amount charged customers).


We are seeking community support in spreading the word to existing propane customers and hope to develop a catalog of interested homeowners; we'd like to have potential conversion customers email their contact information to us at This email address is being protected from spambots. You need JavaScript enabled to view it.   under the title “Conversion – spring/summer 2018”. With that information in hand, we'd best be able to coordinate conversions at the minimum disruption to homeowners.



 

We take great pride in our commitment to the resort, to its residences and businesses and to its many visitors from Canada, the United States and from abroad. We provide a lower cost alternative to other heat sources and do so safely and efficiently.  Stargas' pipeline was completed in the fall of 1999; it currently serves 290 residential and commercial customers at Silver Star Resort.  If you'd like to discuss any aspect of our operations at Silver Star Resort we'd be delighted to do so.

Gas Fireplace StarGas - Silverstar Mountain Resort (1)
Gas Fireplace StarGas - Silverstar Mountain Resort (1)
Gas Fireplace StarGas - Silverstar Mountain Resort (1)
Gas Fireplace StarGas - Silverstar Mountain Resort (3)
Gas Fireplace StarGas - Silverstar Mountain Resort (3)
Gas Fireplace StarGas - Silverstar Mountain Resort (4)
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Stargas Rates: Stargas customers pay three separate charges on their monthly invoices (in addition to various taxes); these include an amount for the gas consumed, a delivery rate, and a monthly basic charge.

 

Gas consumption: Stargas' current commodity rate, as approved by the British Columbia Utilities Commission ("BCUC") in its Order G-158-16 dated October 26, 2016 is $5.28 per gigajoule and will, effective November 1st, 2017 reduce to $4.14 per gigajoule. Because Stargas, as with other utilities, neither earns a profit nor is exposed to a loss in the cost of natural gas, the BCUC approves our annual gas contracting plans, and each and every cost included in the determination of our commodity rates. Stargas, in collaboration with its energy consultant, Independent Energy Consultants, considers available options and seeks to find optimum strategies amongst available alternatives. Stargas understands that some, among the Silver Star community, question why it is that they do not have access to FortisBC Rate 1 available to customers outside the resort boundary. Whether due to volumes or the seasonal nature of consumption at the resort, Silver Star did not meet FortisBC's required metrics so that, Stargas investors did what FortisBC would not, funded Stargas knowing that Silver Star home and business owners would, now over 17 years, enjoy significant savings with natural gas replacing propane. Stargas does have the option of purchasing gas from FortisBC under its Rate 5. A propane user can compare his/her propane cost to our cost (currently $11.05 per gigajoule) by mutliplying his per liter cost by 39.4 - for example, a propane user paying 65 cents per liter would have an equivalent cost of $25.61 per gigajoule.  


Stargas filed an application with the BCUC to vary and extend its current gas contracting plan seeking approval to lock in prices on portions of its winter deliveries for the following two fiscal years. In doing so Stargas would move away for 100% variable pricing by adding fixed price gas. Stargas believes that doing so offers meaningful protection against price increases with only modest exposure to decreases below the price targets it seeking. On March 6th, 2017, BCUC Order E-5-17 the Stargas Application was accepted as filed.


Delivery Rate: The BCUC issued Order-59-17 on April 27th, 2017 that set the Stargas delivery rate at $5.77 per gjgajoule, effective November 1, 2017 and fixed that rate to November 1st, 2019. 

 

Basic charges: Each customer is charged a fixed monthly amount to contribute to Stargas fixed costs of operations. Three rates are applicable -$15 monthly for residential customers, $25 for small commercial customers (included in that category are residences made available for short-term third party rentals) and $100 monthly for large commercial customers. 


We at Stargas want to assure you that we’d welcome your questions on our rates and suggest, that if you’d like to have further detail that we’d provide answers to your questions. Please contact us initially by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll respond either by email or by telephone (if your number provided).